From April 12th 2021 I am fully open in line the Government Close Contact Services Regulations.
COVID 19 Safety Procedures
These procedures below are based on objectives set out by the Government in its Close Contact Guidelines originally produced on July 9th 2020 and updated as changes occur. In short my aim is:
to minimise the risk of transmission and protect the health of clients and visitors in close contact services and to make sure people understand what they need to do to maintain safety.
Should I suddenly not be allowed to practise due to a Government statement or Test and Trace issue I will contact you to postpone (and see below).
I will be endeavouring to remind you of procedures as much as possible before and during the appointment.
I will be shortening ‘Covid 19’ to ‘C19’.
Maintaining Social Distancing and Wearing of Protection over the Face.
While the massage treatment involves close contact, I will be observing social distancing when not giving the massage.
I will be wearing a face visor or goggles and a Type 2 medical face mask. I will clean the visor and change the face mask between clients.
Government guidelines say that the clients need to wear a mask (although it does not stipulate a medical one). The mask can be removed if you are lying facedown on the massage table. If you forget one I have spares.
Please tell me if you have hearing difficulties. I will remove my mask but not my visor.
I remind you to adhere to the following guidelines when using a face mask:
To remind you C19 symptoms include high temperature, continuous dry cough, loss or change in your normal sense taste or smell, skin rash, sudden headache, numbness in toes. If in any doubt contact your GP, however mild they might be. I will be monitoring my own health in the way I am asking you to do.
NHS Test and Trace
I have to keep records of clients for 21 days and provide this data to NHS Test and Trace if requested. I will only have to pass on your name, telephone number (if you don’t have a telephone then email or postal address, in that order of importance), date you visited and your arrival and departure times. To note, these details are naturally on my records while you are my client. The NHS will ask for my records only if necessary. When I keep any records I adhere to GDPR Guidance.
Please also scan the QR Code in the room if your phones allow it.
Traveling Abroad
If you have been abroad and have been asked to quarantine then please do not come for an appointment. You can book and come after the quarantine period has finished.
Before Booking
Have you had, or have you been in contact with anyone with, possible symptoms or who has had a positive test for C19 over the 2 weeks before the appointment?
Have you been asked to quarantine for 2 weeks?
Before leaving home
Please check and note your temperature. Is it high?
Consider whether you are newly experiencing any other Covid-19 symptoms?
If yes is the answer to any of the questions above, however mild, we will defer your appointment for 2 weeks.
Indeed if you feel ill at all please postpone.
Are you planning to have the treatment in amongst other tasks of the day? Please make this your first appointment or go home for a shower if it’s after work, you have been to the supermarket, visited friends etc.
If you forget to check your temperature I have an infra red thermometer we can use on arrival.
Arrive on time I would rather you not be using the waiting room. Press the buzzer marked “Nyree Richardson”. Sanitise your hands.
Wait outside or in your car if you are early.
Please bring your own refreshment.
Please wear easy to remove clothes.
Please avoid wearing jewellery.
I will provide a light cover but If you are prone to feeling cold I can’t provide a large blanket anymore so please bring your own. Please make sure it is clean.
Please attend on your own if possible.
Try not to touch anything more than what is necessary. You will be using stairs. If you can, walk upstairs without using the rails or touching the walls it’s probably better but when you get into the room you can wash your hands anyway.
Cough or sneeze into a tissue and throw it away immediately. Tissues are available in the treatment room.
There will be a chair on which you can sit and put your clothes. Please take off your shoes and put them under the chair. I will go out and you can undress, wash/sanitise your hands, climb on the couch and put the sheet over you as normal.
I will be washing my hands from time to time during the treatment.
I would recommend not chatting or talking loudly to avoid droplet formation. Although don’t feel you can’t tell me anything necessary.
After the treatment, please leave all the linens on the table, get dressed, put on your shoes and then sanitise your hands.
When leaving I will guide you to the door. As on arrival, if you can please avoid touching anything unless necessary. I will open and close any doors for you. Sanitise your hands.
Collecting Information about your Health
If you are a new client I will email you a Client Information Form so you can complete this before the session. You can print it or email it back to me. As we will both be wearing visors and masks, if you have no objections, I will quickly run through it with you in person before the massage. Otherwise we can contact each other by phone if there is time.
If you feel that my treatments needs to be adapted in any other way we can discuss this before the date of the appointment.
Appointment Length
I will only be doing 1 hour OR 30 minute appointments at the moment in order to keep contact to a minimum and to ensure I have enough time between clients to clean.
Enhanced Hand Washing,Cleaning and Hygiene Methods
Extra cleaning and hygiene practices have been introduced between client appointments including washing and disinfecting non porous surfaces inside and outside the room that a client uses such as chairs, couch, face cradle, bolster and replacing any porous or single use items such as linen or couch rolls.
Please hand wash/use sanitiser more than normal.
Before, during and after the treatment I will also increase my hand washing.
I will not be wearing gloves to massage unless you request it.
Time between Clients
I will leave at least an hour between the start of bookings to make sure that I have enough time in case a session over runs slightly and to sanitise the room.
Toilet
You may wish to use the toilet, although I would recommend you try to do this at home. Please put the lid down before flushing. The toilets will be cleaned each time someone uses them.
Payment and Cancellations
Payment ideally should be made via a bank transfer. Otherwise cheque or cash is accepted. I don’t have a card payment terminal.
Any cancellation fees will be waivered if due to signs of ill health of yourself or anyone with whom you have been in contact. Please inform me by text or phone call as soon as possible.
I will also inform you asap if I should need to cancel due to my own ill health or anyone with whom I have been in contact.
If you have any questions please ask : 07900957393 elspayne@hotmail.com
If you would like to access the Govt guidelines use this link:
https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/close-contact-services
COVID 19 Safety Procedures
These procedures below are based on objectives set out by the Government in its Close Contact Guidelines originally produced on July 9th 2020 and updated as changes occur. In short my aim is:
to minimise the risk of transmission and protect the health of clients and visitors in close contact services and to make sure people understand what they need to do to maintain safety.
Should I suddenly not be allowed to practise due to a Government statement or Test and Trace issue I will contact you to postpone (and see below).
I will be endeavouring to remind you of procedures as much as possible before and during the appointment.
I will be shortening ‘Covid 19’ to ‘C19’.
Maintaining Social Distancing and Wearing of Protection over the Face.
While the massage treatment involves close contact, I will be observing social distancing when not giving the massage.
I will be wearing a face visor or goggles and a Type 2 medical face mask. I will clean the visor and change the face mask between clients.
Government guidelines say that the clients need to wear a mask (although it does not stipulate a medical one). The mask can be removed if you are lying facedown on the massage table. If you forget one I have spares.
Please tell me if you have hearing difficulties. I will remove my mask but not my visor.
I remind you to adhere to the following guidelines when using a face mask:
- wash hands thoroughly with soap and water for 20 seconds or use hand sanitiser before putting a face covering on, and after removing it.
- when wearing a face covering, avoid touching the face or face covering
- change their face covering if it becomes damp
- continue to clean their hands regularly
- You should be prepared to remove your face mask if asked to do so by police officers and staff for the purpose of identification.
To remind you C19 symptoms include high temperature, continuous dry cough, loss or change in your normal sense taste or smell, skin rash, sudden headache, numbness in toes. If in any doubt contact your GP, however mild they might be. I will be monitoring my own health in the way I am asking you to do.
NHS Test and Trace
I have to keep records of clients for 21 days and provide this data to NHS Test and Trace if requested. I will only have to pass on your name, telephone number (if you don’t have a telephone then email or postal address, in that order of importance), date you visited and your arrival and departure times. To note, these details are naturally on my records while you are my client. The NHS will ask for my records only if necessary. When I keep any records I adhere to GDPR Guidance.
Please also scan the QR Code in the room if your phones allow it.
Traveling Abroad
If you have been abroad and have been asked to quarantine then please do not come for an appointment. You can book and come after the quarantine period has finished.
Before Booking
Have you had, or have you been in contact with anyone with, possible symptoms or who has had a positive test for C19 over the 2 weeks before the appointment?
Have you been asked to quarantine for 2 weeks?
Before leaving home
Please check and note your temperature. Is it high?
Consider whether you are newly experiencing any other Covid-19 symptoms?
If yes is the answer to any of the questions above, however mild, we will defer your appointment for 2 weeks.
Indeed if you feel ill at all please postpone.
Are you planning to have the treatment in amongst other tasks of the day? Please make this your first appointment or go home for a shower if it’s after work, you have been to the supermarket, visited friends etc.
If you forget to check your temperature I have an infra red thermometer we can use on arrival.
Arrive on time I would rather you not be using the waiting room. Press the buzzer marked “Nyree Richardson”. Sanitise your hands.
Wait outside or in your car if you are early.
Please bring your own refreshment.
Please wear easy to remove clothes.
Please avoid wearing jewellery.
I will provide a light cover but If you are prone to feeling cold I can’t provide a large blanket anymore so please bring your own. Please make sure it is clean.
Please attend on your own if possible.
Try not to touch anything more than what is necessary. You will be using stairs. If you can, walk upstairs without using the rails or touching the walls it’s probably better but when you get into the room you can wash your hands anyway.
Cough or sneeze into a tissue and throw it away immediately. Tissues are available in the treatment room.
There will be a chair on which you can sit and put your clothes. Please take off your shoes and put them under the chair. I will go out and you can undress, wash/sanitise your hands, climb on the couch and put the sheet over you as normal.
I will be washing my hands from time to time during the treatment.
I would recommend not chatting or talking loudly to avoid droplet formation. Although don’t feel you can’t tell me anything necessary.
After the treatment, please leave all the linens on the table, get dressed, put on your shoes and then sanitise your hands.
When leaving I will guide you to the door. As on arrival, if you can please avoid touching anything unless necessary. I will open and close any doors for you. Sanitise your hands.
Collecting Information about your Health
If you are a new client I will email you a Client Information Form so you can complete this before the session. You can print it or email it back to me. As we will both be wearing visors and masks, if you have no objections, I will quickly run through it with you in person before the massage. Otherwise we can contact each other by phone if there is time.
If you feel that my treatments needs to be adapted in any other way we can discuss this before the date of the appointment.
Appointment Length
I will only be doing 1 hour OR 30 minute appointments at the moment in order to keep contact to a minimum and to ensure I have enough time between clients to clean.
Enhanced Hand Washing,Cleaning and Hygiene Methods
Extra cleaning and hygiene practices have been introduced between client appointments including washing and disinfecting non porous surfaces inside and outside the room that a client uses such as chairs, couch, face cradle, bolster and replacing any porous or single use items such as linen or couch rolls.
Please hand wash/use sanitiser more than normal.
Before, during and after the treatment I will also increase my hand washing.
I will not be wearing gloves to massage unless you request it.
Time between Clients
I will leave at least an hour between the start of bookings to make sure that I have enough time in case a session over runs slightly and to sanitise the room.
Toilet
You may wish to use the toilet, although I would recommend you try to do this at home. Please put the lid down before flushing. The toilets will be cleaned each time someone uses them.
Payment and Cancellations
Payment ideally should be made via a bank transfer. Otherwise cheque or cash is accepted. I don’t have a card payment terminal.
Any cancellation fees will be waivered if due to signs of ill health of yourself or anyone with whom you have been in contact. Please inform me by text or phone call as soon as possible.
I will also inform you asap if I should need to cancel due to my own ill health or anyone with whom I have been in contact.
If you have any questions please ask : 07900957393 elspayne@hotmail.com
If you would like to access the Govt guidelines use this link:
https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/close-contact-services
